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ZDX — Zscaler Digital Experience

~30 tools across experience scores, deep traces, alerts, software inventory, devices, and applications.

⚠️ ZDX is read-only. ZDX tools only query data. The only write operation is zdx_start_deep_trace.

Tool families

  • Applicationszdx_list_applications, zdx_get_application_score, zdx_get_application_metric
  • Devices — Active devices, per-device details
  • Locations + Departments — Tenant geography
  • Software Inventory — Discover software per device or org-wide
  • Alerts — Ongoing + historical
  • Deep Traces — Start a deep trace, fetch results
  • Web / Cloudpath Probes — Read probe data
  • Cyber + Threat Reports — Read analytics

Critical gotcha

⚠️ The since parameter is in HOURS, not timestamps. Default is 2 hours. since=24 means "last 24 hours". For wider ranges, use since=168 (one week).

Filters

ZDX queries accept filters that significantly improve result quality:

  • location_id — filter by office/site
  • department_id — filter by department
  • geo_id — filter by geolocation
  • since — hours to look back (default 2)

Always ask the user for scope before running broad ZDX queries on large tenants.

Toolsets

ZDX is split into 5 sub-toolsets:

  • zdx_alerts
  • zdx_locations (locations + departments)
  • zdx_software_inventory
  • zdx_troubleshooting (deep traces + analyses + probes)
  • zdx_reports (default catch-all: devices, applications, web/cloudpath reads)

See Toolsets.

Full tool catalog

See Supported Tools — ZDX.